Important Notice！

Important notice: ️ Attention should be paid to air waybill submission

Dear customer, due to the fact that customers often submit "sensitive goods" as "ordinary goods" recently, the follow-up processing work has been increased after security inspection and return, and the delivery time has also been delayed, causing losses to parties.

~ Please be sure to know whether your goods are general goods or sensitive goods before submitting. If you are not sure, you can contact customer service to help confirm.

️Sensitive goods can refer to the following:

Liquid, powder (white is prohibited), skin care products, cosmetics, magnetism, batteries, electrical appliances (or related to electricity), health care products, food, high imitation, famous brand, etc...

-The first submission error needs to make up the price difference + RM5 reissue sensitive fee

-Second or more submission errors need to repay the whole ticket for sensitive goods

In order to avoid unnecessary losses, please pay attention to it. Sorry for any inconvenience, thank you.

感谢您的支持和信任，让我们越做越好

Thank you for your support and trust in making us better. 

LILY LIM

Customer Service

CITY EXPRESS

Mobile : +016-2261818

Tel / Fax : +606-9536868

Website:www.city4uexpress.com