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About Us

Welcome to City Express, your destination for experiencing the latest and most fashionable way of shopping, providing a one-stop solution for your needs in Chinese domestic products and transportation services to Malaysia and Singapore.

Our Company

马Malaysia's "City Express" logistics company has a history of over 10 years. Our subsidiary, "代运代购网" (Proxy Shopping and Shipping Website), was founded in March 2012 and is committed to providing purchasing and shipping services between China and Malaysia as well as Singapore. We offer professional logistics services, including sea and air freight, and provide a platform for customers to directly order goods from Chinese online suppliers.

Our Mission

Our company's mission is to provide customers with high-quality, reliable logistics services to help them meet their cross-border shopping and shipping needs. We are dedicated to becoming a trusted partner for our customers, assisting them in achieving success in the global market by providing efficient, secure, and convenient logistics solutions.

Our mission can be summarized in several aspects:
1. Provide Excellence in Service: We are committed to delivering quality logistics services, ensuring that customers' goods are handled properly throughout the transportation process. We pay attention to details, prioritize service quality, and aim for customer satisfaction.

2. Fulfill Customer Needs: We understand our customers' needs and expectations, tailoring the best logistics solutions for them. Whether it's proxy shopping or shipping, we strive to meet customer requirements, offering efficient and flexible services.

3. Build Reliable Partnerships: We have established close partnerships with major e-commerce platforms and international courier companies to ensure that goods are delivered quickly and safely to their destinations. We aim to build long-term and stable partnerships to jointly provide excellent logistics services to customers.

4. Drive Industry Innovation: We continuously monitor industry trends and technological innovations in logistics. We actively adopt advanced logistics technology and solutions to provide customers with the latest and most effective logistics services, enhancing transportation efficiency and reducing costs

By achieving these missions, we strive to become a leader in the logistics industry, creating value for customers and contributing to global business development.

Our Goals

Our goal is to provide customers with efficient and reliable logistics solutions to meet their cross-border shopping and shipping needs. Whether you are an individual shopper or a business, we can offer comprehensive services to you.

Our Team

Our team consists of passionate and professional logistics experts with extensive industry knowledge and experience. Our team members possess the following characteristics:

1. Logistics Expertise: Our team members have in-depth knowledge of the logistics industry and are familiar with various aspects of logistics operations, including procurement, warehousing, packaging, transportation, and cross-border trade. They understand international logistics standards and processes and can provide customers with professional logistics advice and solutions.

2. Technical Abilities: Our team members are proficient in using logistics management software and tools, enabling efficient handling of logistics operations and information management. They can utilize advanced tracking systems and data analysis tools to ensure accurate tracking and real-time monitoring of goods.

3. Teamwork Spirit: Our team places great importance on teamwork and collaboration. They excel at working with different departments and partners to ensure the smooth flow of logistics processes. Through effective communication and coordination, they ensure timely fulfillment of customer needs.

4. Customer-Centric: Our team puts customers at the center, focusing on understanding their needs and expectations. They listen to customer feedback, actively address issues, and strive to provide logistics solutions that meet customer expectations. They pay attention to details to ensure customers receive a high-quality service experience.

5. Pursuit of Excellence: Our team continuously pursues excellence, maintaining a spirit of learning and innovation. They stay updated on the latest industry trends and technological innovations, continually enhancing their professional knowledge and skills. They improve and optimize logistics processes to provide more efficient and reliable services.

We will tailor the best logistics solutions based on your needs and provide end-to-end tracking and customer support to ensure your satisfaction with our services.

Our Services

We offer the following services to meet customer needs:

1. Proxy Shopping Service: We can purchase goods on behalf of customers in the Chinese market. Based on customer needs and budgets, we will find the most suitable products for them and handle all related transactions. We ensure that the purchased goods meet customer requirements and are delivered to the specified address on time.

2. Shipping Service: We offer shipping services for individual customers and businesses. Whether it's small parcels or large items, we can provide safe and fast transportation methods. We partner with reliable transport companies to ensure that goods are handled properly during transportation and delivered to their destination on time.

3. Warehousing and Sorting: We provide warehousing and sorting services to ensure the safe storage and management of goods during transportation. Our warehouse facilities are equipped with advanced equipment and can meet various types and scales of goods storage needs. We use advanced sorting systems to ensure accurate sorting and distribution of goods.

4. Packaging and Labeling: We provide professional packaging and labeling services to ensure the safety and integrity of goods during transportation. Depending on the nature of the goods and transportation requirements, we use appropriate packaging materials and methods to prevent damage or loss of goods. We can label goods with clear labels and markings for easy identification and tracking.

5. Tracking and Customer Support: We offer end-to-end tracking and customer support services, allowing customers to stay informed about the status of their shipments. We provide real-time tracking systems, and customers can inquire about the location and progress of their goods through an online platform or our customer support team. Our customer support team is available to assist and answer customer questions.

"As the largest online proxy shopping website for domestic goods, we are always committed to providing users with comprehensive services and delivering a perfect and fashionable shopping experience."

Do you have a demand for domestic goods? Let us provide a one-stop solution for you.

Building dreams together, setting sail hand in hand.