About Us
Welcome to City Express, your destination for experiencing the latest and most fashionable way of shopping, providing a one-stop solution for your needs in Chinese domestic products and transportation services to Malaysia and Singapore.
Our Company
马Malaysia's "City Express" logistics company has a history of over 10 years. Our subsidiary, "代运代购网" (Proxy Shopping and Shipping Website), was founded in March 2012 and is committed to providing purchasing and shipping services between China and Malaysia as well as Singapore. We offer professional logistics services, including sea and air freight, and provide a platform for customers to directly order goods from Chinese online suppliers.
Our Mission
Our company's mission is to provide customers with high-quality,
reliable logistics services to help them meet their cross-border
shopping and shipping needs. We are dedicated to becoming a trusted
partner for our customers, assisting them in achieving success in the
global market by providing efficient, secure, and convenient logistics
solutions.
Our mission can be summarized in several aspects:
1. Provide Excellence in Service: We are committed to delivering quality
logistics services, ensuring that customers' goods are handled properly
throughout the transportation process. We pay attention to details,
prioritize service quality, and aim for customer satisfaction.
2. Fulfill Customer Needs: We understand our customers' needs and
expectations, tailoring the best logistics solutions for them. Whether
it's proxy shopping or shipping, we strive to meet customer
requirements, offering efficient and flexible services.
3. Build Reliable Partnerships: We have established close partnerships with
major e-commerce platforms and international courier companies to
ensure that goods are delivered quickly and safely to their
destinations. We aim to build long-term and stable partnerships to
jointly provide excellent logistics services to customers.
4. Drive Industry Innovation: We continuously monitor industry trends and
technological innovations in logistics. We actively adopt advanced
logistics technology and solutions to provide customers with the latest
and most effective logistics services, enhancing transportation
efficiency and reducing costs
By achieving these missions, we strive to become a leader in the
logistics industry, creating value for customers and contributing to
global business development.
Our Goals
Our goal is to provide customers with efficient and reliable logistics solutions to meet their cross-border shopping and shipping needs. Whether you are an individual shopper or a business, we can offer comprehensive services to you.
Our Team
Our team consists of passionate and professional logistics experts with
extensive industry knowledge and experience. Our team members possess
the following characteristics:
1. Logistics Expertise: Our team members have in-depth knowledge of the
logistics industry and are familiar with various aspects of logistics
operations, including procurement, warehousing, packaging,
transportation, and cross-border trade. They understand international
logistics standards and processes and can provide customers with
professional logistics advice and solutions.
2. Technical Abilities: Our team members are proficient in using logistics
management software and tools, enabling efficient handling of logistics
operations and information management. They can utilize advanced
tracking systems and data analysis tools to ensure accurate tracking and
real-time monitoring of goods.
3. Teamwork Spirit: Our team places great importance on teamwork and
collaboration. They excel at working with different departments and
partners to ensure the smooth flow of logistics processes. Through
effective communication and coordination, they ensure timely fulfillment
of customer needs.
4. Customer-Centric: Our team puts customers at the center, focusing on
understanding their needs and expectations. They listen to customer
feedback, actively address issues, and strive to provide logistics
solutions that meet customer expectations. They pay attention to details
to ensure customers receive a high-quality service experience.
5. Pursuit of Excellence: Our team continuously pursues excellence,
maintaining a spirit of learning and innovation. They stay updated on
the latest industry trends and technological innovations, continually
enhancing their professional knowledge and skills. They improve and
optimize logistics processes to provide more efficient and reliable
services.
We will tailor the best logistics solutions based on your needs and
provide end-to-end tracking and customer support to ensure your
satisfaction with our services.
Our Services
We offer the following services to meet customer needs:
1. Proxy Shopping Service: We can purchase goods on behalf of customers in
the Chinese market. Based on customer needs and budgets, we will find
the most suitable products for them and handle all related transactions.
We ensure that the purchased goods meet customer requirements and are
delivered to the specified address on time.
2. Shipping Service: We offer shipping services for individual customers
and businesses. Whether it's small parcels or large items, we can
provide safe and fast transportation methods. We partner with reliable
transport companies to ensure that goods are handled properly during
transportation and delivered to their destination on time.
3. Warehousing and Sorting: We provide warehousing and sorting services to
ensure the safe storage and management of goods during transportation.
Our warehouse facilities are equipped with advanced equipment and can
meet various types and scales of goods storage needs. We use advanced
sorting systems to ensure accurate sorting and distribution of goods.
4. Packaging and Labeling: We provide professional packaging and labeling
services to ensure the safety and integrity of goods during
transportation. Depending on the nature of the goods and transportation
requirements, we use appropriate packaging materials and methods to
prevent damage or loss of goods. We can label goods with clear labels
and markings for easy identification and tracking.
5. Tracking and Customer Support: We offer end-to-end tracking and customer
support services, allowing customers to stay informed about the status
of their shipments. We provide real-time tracking systems, and customers
can inquire about the location and progress of their goods through an
online platform or our customer support team. Our customer support team
is available to assist and answer customer questions.
"As the largest online proxy shopping website for domestic goods, we are
always committed to providing users with comprehensive services and
delivering a perfect and fashionable shopping experience."
Do you have a demand for domestic goods? Let us provide a one-stop solution for you.
Building dreams together, setting sail hand in hand.